...completing your country home

PRIVACY POLICY

Rookery Barns designs and constructs bespoke oak framed barn-style outbuildings to supply to our clients in Surrey, Hampshire and West Sussex.This privacy policy explains how we use any personal information we collect about you.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you contact us to arrange for an appointment with one of our sales people in order to discuss your project or when you ask us to supply a quotation. This data includes your contact details and the site address of the project.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you in order to supply you with quotations and information on our buildings, to process your order, to manage your project and to fulfil our obligations under our warranty. We also collect information when you voluntarily complete our customer survey at the end of the project.Our client data is stored on our secure server.We may need to provide your site address to our subcontractors and employees for the purpose of quoting and carrying out works on your project. Otherwise we do not share your data with any third parties.

DATA RETENTION

We will retain information on you for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any accounting and reporting requirements. By law we are required to keep basic information about our clients for six years after they cease being clients, for tax purposes.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of this information please email us at info@rookerybarns.com

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and will place any updates on our website. This privacy policy was last updated on 23rd May 2018.

VISITORS TO OUR WEBSITE

When someone visits www.rookerybarns.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by Rookery Barns

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

CookieName Purpose
Google Analytics__utma
__utmb
__utmc
__utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
SessionASP.Net_SessionIdA session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you. These cookies are considered strictly necessary so no consent is required.

 

You can alter your cookie settings on our website at any time, by clicking on the Cookie Settings link in the footer. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you have any questions/comments about privacy, please email us at info@rookerybarns.com

Rookery Barns Ltd
Hartley Wood Farm
Oakhanger
Hampshire
United Kingdom
GU35 9JW

Registered Company No. 5052056

T: 01420 488870

E: info@rookerybarns.com

Privacy Policy | Terms & Conditions

© Rookery Barns 2015

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